Conference Papers

The Impact of Crises on the Relevance of Three Pillars of Sustainability Among Hospitality and Hotel Management Students

Roberto Rodríguez-García, Idoya Ferrero-Ferrero, Maria Angeles Fernandez-Izquierdo
This chapter aims to analyse the impact crisis on the relevance of the three pillars of sustainability for hospitality management students, as future managers in the hotel industry. The study examines their views during two major global shocks: the COVID-19...
2025 DOI Conference

Integrating ESG Factors Into Sustainable Tourism Practices: A Systematic Literature Review

Sharareh Khosravi, Raffaella Cassano, Francesca Gennari
This chapter examines the integration of Environmental, Social, and Governance (ESG) factors into sustainable tourism through a systematic literature review. As tourism’s environmental footprint grows and sustainability demands intensify, this review synthesizes recent studies to highlight key trends, core themes,...
2025 DOI Conference

Leveraging Smart City and Smart Tourism Technologies to Enhance Tourism Marketing: A Framework for Destination Promotion of Novi Sad

Bela Muhi, Jovana Kisin, Jelena Ješić et al.
Today, not only manufacturers, products and brands compete with each other, but also countries, regions, cities and tourist destinations too. While products compete for consumers, cities compete for tourists, investors, skilled labor, talented students etc. This competition is not only...
2025 DOI Conference